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中高層八項核心管理能力修煉課程大綱

 

【教學目的】

通過系統介紹八項核心管理能力的內容,講授八項核心管理能力工具和方法,提升企業中高層管理理論水平和能力。

【適用對象】

課程適用對象包括企業中高層管理人員,人力資源管理從業人員等。

【課時安排】

可是安排根據授課對象和實際需要,一般課程安排1~2天。

【教學內容】

引入概念。從人才評薦的維度,能力、管理能力介紹,到八項核心管理能力內容。

第一節  戰略管理能力與知人善任能力

1.戰略管理能力。戰略的定義與類型,組織環境分析(PEST分析),優劣勢分析(SWOTF分析),公司發展階段與戰略模式的選擇,波特競爭戰略模型。

2.知人善任能力。介紹識人的維度,興趣、能力與職業選擇,人格特征與人事任用,勝任特征的模型,有效實施激勵的理論,關注職業生涯階段。

第二節  創新變革能力與建立伙伴管理能力

1.創新變革能力。創新變革能力的表現與特征,變革的一般過程(勒溫三步模型,蒂奇和德瓦納變革模型),變革的個人阻力和組織阻力,處理變革阻撓的方法,組織變革與組織文化。

2.建立伙伴管理能力。關于合作伙伴的概念,選擇合作伙伴的評價標準,維護合作伙伴關系的原則,動態聯盟的建立。

第三節  團隊組織能力與授權控制能力

1.團隊組織能力。團隊與群體的區別,團隊發展不同時期與組織管理方法,團隊成員角色識別,沖突產生的原因,團隊的激勵與約束等。

2.授權控制能力。領導與權力的介紹,權力的三維圖,集權分權與授權,授權與控制方法,領導風格九方格圖。

第四節  溝通能力與案例分析

1.溝通能力。溝通的概念與模型,影響溝通的因素,有效溝通的7個“C”,溝通能力與傾聽能力訓練,正式溝通與非正式溝通。

2.案例分析。略

【課程特點】

1.從理論到工具,實踐到理念,實現四個層面的能力提升;

2.從應知、應會到應創新,實現三個層面的技能掌握。


TAG: 提高領導能力銷售溝通技巧培訓

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