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0.課程工具包.JPG管理核心技能發展訓練


課時:32課時(4天)


課程綱要


第一單元管理者角色定位于轉化


中層主管在企業中的作用


角色轉化


思維轉化


管理者的自我管理


優秀主管的十大工作方式


第二單元時間管理


時間管理的正確含義和特征


善用時間資源


錯誤的時間觀念有何特征


正確的時間觀念


時間用度


80/20原理在管理中之啟發與應用


緊急/重要的四個維度在管理中之啟發與應用


管理者如何規劃好時間


第三單元如何制定目標計劃與跟進


目標和目標管理以及誤區


如何進行部門目標制定與分解


目標計劃與跟進


擬訂計劃的思維與原則


計劃的內容


PDCA管理循環計劃的重要


計劃執行的步驟


如何跟進計劃執行的效果


日/周/月工作計劃卡的制定


如何對下屬以及協作部門進行計劃跟蹤


跟進過程中如何解決下屬阻力的方法


第四單元基于雙贏的溝通技能


四種典型員工的溝通方式


如何與上級/平級/下屬的溝通


如何安排與委派工作?


如何向上級匯報工作?


第五單元授權管理技巧


正確理解授權


授權的四個層次以及衡量


可授權與不可授權的工作


不同類型的員工的授權方法


什么是反授權


授權風險分析與規避


第六單元績效管理與考評


績效管理常見誤區


中層主管的難點


過程考核與結果考核的關系


中層主管在績效評估中的程序及角色作用


五種實用的績效考核體系


員工績效面談技巧


第七單元高效團隊管理與激勵


四種現象和三種團隊


團隊合作的誤區


群體心理效應


對于負面情緒的控制與掌控


如何處理團隊沖突與矛盾


團隊解決問題七步法


團隊管理的量化管理工具應用


第八單元新員工培育與輔導技巧


怎樣關注新員工


如何輔導以及把握員工心理狀態


員工現場輔導的四階段


80/90培訓輔導


第九單元問題分析與解決


何謂問題


了解員工的需求


問題分析


對策與決策


擬定與追蹤


改善確認與預防


第十單元高效會議管理技巧


開會對團隊的意義


業務分析會與總結會議的區別


會議前準備工作注意事項


確定會議達成目標與落實


會議事務的取舍


第十一單元情景領導


管理與領導的差異


領導者風格


領導者行為


行為與態度


事態評估


準備度的表現


準備度水平的評估


選擇適合的領導風格


TAG: 中層執行力培訓領導力課程

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